Privacy Policy

The data collection policies and conditions of the website is what is discussed in the privacy policy of the website. Through the website or through the company’s representatives, information regarding the device, account, app logins or error reports will be obtained from the user. If the user does not wish to divulge such information to the website, then it will be incapable of rendering any services.

Data Collection Process

For bettering the services of this Roku customer support website, we collect data in order to study and analyze them.

Name and Contact Details

The confidentiality of the data obtained from users, which can be personal or device related info will be maintained at all times.

Credentials and Payment data collection

In order to make payments towards our website’s services, you will be requested for your card details and if you do not wish to make the payment, we may cancel our service.

Device Information

We will be collecting the device information, its current operational state or any other related information for providing efficient solutions to the user’s issues.

Collection of Location data

With the sole intention of providing the best solution for the issue, during the course of providing service, may collect information about the device’s location.


The website does use cookies in order to collect information on user traffic or other related data and will not use the information for any other purpose than intended.

Personal Information

Unless we wish to take any legal action against the user, the personal information of our users will be strictly confidential and this may happen on instances where the user interferes with or hinders the operation of the website.